Get in touch with our team for support, sales inquiries, partnership opportunities, or technical assistance with our historical WHOIS database services.
Choose the contact method that works best for you. Our team typically responds within 24 hours.
Get assistance with our historical WHOIS database, API integration, data format issues, or technical problems.
info@historicalwhoisdatabase.com
Within 24 hours
Technical questions, bug reports, account issues
Discuss enterprise solutions, custom data packages, volume licensing, or partnership opportunities.
info@historicalwhoisdatabase.com
+91 8802369836
Enterprise quotes, bulk data, partnerships
For general questions, press inquiries, media requests, or any other non-technical matters.
info@historicalwhoisdatabase.com
Mon-Fri, 9AM-6PM EST
General questions, press, media, feedback
For critical issues affecting production systems, contact info@historicalwhoisdatabase.com
Fill out the form below and we'll get back to you as soon as possible.
Quick answers to common questions about contacting HWD.
We strive to respond to all inquiries within 24 hours during business days (Monday-Friday). Support emails are typically answered within 6-12 hours. For urgent matters marked as "High Priority" or "Urgent," we aim to respond within 2-6 hours. Emergency support for critical production issues is available 24/7.
Yes, phone support is available for enterprise customers and urgent matters. Our sales team can be reached at +91 8802369836 during business hours (9AM-6PM EST, Monday-Friday). For technical support, we prefer email initially so we can properly document and track your issue, but we can schedule a call if needed for complex technical discussions.
For faster resolution, please include: 1) Your account email or customer ID, 2) Detailed description of the issue or request, 3) Steps to reproduce (for technical issues), 4) Screenshots or error messages, 5) Data set names or dates involved, 6) Your use case or project details. The more information you provide, the faster we can assist you.
Custom data requests should be sent to info@historicalwhoisdatabase.com. Please include: specific date ranges, TLDs needed, data formats required (CSV, JSON, SQL), any filtering criteria, and your intended use case. Our sales team will provide a quote and timeline. Custom requests typically take 3-7 business days depending on complexity and data volume.
Absolutely! We offer personalized demos and consultations for enterprise clients and prospective customers. Use the contact form above and select "Sales & Business" as the department, or email info@historicalwhoisdatabase.com directly. Include your availability and specific topics you'd like to discuss. Demos typically last 30-60 minutes and can be scheduled within 1-3 business days.
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